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Duo help desk push manual#
Duo help desk push verification#
Duo help desk push code#
Duo help desk push password#

Duo help desk push password#

SMS works following a successful login with your username and password and when prompted to verify it is you, you’ll need to click on Text Me.

Duo help desk push verification#

A replacement device will incur an additional charge.Īnother option you can choose as your verification step is known as SMS message. At the end of the battery life the unit must be replaced.

A Hardware Token is a consumable item with an expected battery life of between 2 to 4 years.

A staff member will be required to show a valid UCD Staff ID card in order to collect the token.

Hardware tokens will be issued from the IT Centre in the Daedalus Building.

There will be a cost of €35 per hardware token, charged directly to the School or Unit of the person requesting it.

Important information about hardware tokens: A smart device will be the preferred verification device to complete authentication and securely access UCD systems. Most people will not want or need a token. No connection to the Internet is required. Pressing a button on the token generates the passcode. It is a battery-powered item that can be attached to your keychain and is sometimes called a key fob.

You can register your smartphone as a tablet, and you will not be required to share your mobile number.Ī hardware token is a small device you carry that generates a 6-digit passcode that you type into the multi-factor prompt. Installing the Duo Mobile App does not mean you have to share your mobile number. The app is available to download from the app store on your device. UCD IT Services recommends using the Duo Mobile app as your second-factor authentication method. See the UCD IT Services Privacy Statement on Duo Mobile App

Installing the Duo Mobile application will take up approximately 8MB of space on your mobile device.

Push Verification works via Wi-Fi or mobile networks.

Data usage to receive a 'Push Verification' is less than 2kb per Push.

Duo help desk push code#

Camera access is only required during initial setup to scan a QR code from the enrolment email.The Duo Mobile App does not track your geographic location information.The Duo Mobile App is not a Mobile Device Management (MDM) tool.Every time you use the Duo Mobile App to complete your authentication, the University saves funds. The SMS and Callback authentication options generate additional operational costs to the University. IT Services is committed to reducing costs wherever possible.

Duo help desk push manual#

That ensures that even if someone correctly guesses your password, they still can’t access your account without something you have(like a phone or tablet).Īlong with adding an extra layer of security from cyberattacks, Duo enrollment allows students more time between password expiration-one year instead of every 180 days!įor more information about Duo two-factor authentication, see these FAQs:ĭuo enrollment follows guidance provided by the UNC System ( UNC Policy Manual and Code, section 1400.3). Duo two-factor authentication requires each Niner to confirm their identity and know the account password to access their NinerNET account. Like professors, students at UNC Charlotte use their NinerNET account to access University single sign-on services like Canvas. Submit your intent to enroll in your Future49er Portal.* *NOTE: Confirming Duo enrollment does not submit your intent to enroll. New students are guided through Duo enrollment when they activate their NinerNET account. In 2021, students began to see a prompt to enroll in Duo two-factor authentication when they reset their NinerNET password.